HUM 002 Humanitarian assistance provided corresponded needs

Indicator Definition

Indicator Name HUM 002 Percentage of affected people who state that the assistance, services and/or protection provided correspond with their needs
Indicator Definition

Basic needs (as defined in the CaLP Glossary): “The concept of basic needs refers to the essential goods, utilities, services, or resources required on a regular or seasonal basis by households to ensure long-term survival and minimum living standards, without resorting to negative coping mechanisms or compromising their health, dignity, and essential livelihood assets.” 

Indicator Level Outcome

Disaggregation

Disaggregation
  • Gender 

  • Age  

  • Left behind/vulnerable population group  

Measuring Unit

Individuals in emergencies. Only direct beneficiaries are included in this indicator. If assistance is provided to a household, count all household members. If the exact number is unknown, use the average household size in the area as an approximation. 

Examples of Actvities

  • Distribution of food or non-food items (NFIs) 

  • Provision of emergency shelter 

  • Implementation of cash transfer programs (multi-purpose cash, cash-for-work) 

  • Emergency WASH solutions 

Data Collection

Data Source and Means of Verification

Survey (in most cases a post-distribution monitoring PDM) with a representative sample of primary stakeholders. 

Measuring Frecuency

PDM: Shortly after the transfer/distribution or access to services. 
 
Note: This indicator does not require measurement after every transfer/distribution. However it is recommended to complement as many distributions as possible with a PDM, also in terms of downward accounability.

Data Collection Guidance

Conduct a survey (e.g., post distribution monitoring (PDM) survey) shortly after the last final transfer/distribution. Include the questionnaire above (to your other questions you might want to ask).

Follow-up Questions: (Not reported but recommended for program insight) 

  • “Which basic needs is your household currently unable to fulfil?” Enumerators should categorize responses without prompting a list. 

  • “Why are you unable to fully meet this need?”

Important Note: Do not explicitly reference the provided assistance when asking these questions, and avoid rigid definitions of “basic needs.” Enumerators may offer examples (e.g., food, water, shelter) if necessary. 

How to report

Count the number of persons which benefit from the assistance at household level that have responded that they were able to meet their basic needs to the extent of "most" or "all".  

The number should be disaggregated by age and gender. If you know the number of assisted households but not the real number of household members (number, gender, and age) you need to estimate by the typical ratio in your area. 

To analyse whether the intervention is improving the ability to meet basic needs, it’s important to track all response categories (all, most, half, some, none), not just those reporting they meet all their needs. This approach highlights any gaps and areas where improvements aren’t occurring. 
 
Calculate the percentage of people in each category by dividing the number of respondents per category by the total respondents. For example, if 100 respondents include 30 who answered "all" and 25 who answered "most," then 30% meet all their needs, and 25% meet most. 

Extrapolate the number.

This guidance was prepared by HELVETAS ©
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