MIG 3.3.2 Supported actors to to enhance the effectiveness of their services to migrants

Indicator Definition

Indicator Name MIG 3.3.2 Number of civil society, public or private actors supported to enhance the effectiveness of their services to migrants, including forcibly displaced people and/or their home/host communities
Indicator Definition

Civil society, public or private actors: This includes a wide range of stakeholders such as civil society organizations (CSOs), public institutions, private sector entities, and other actors involved in governance and service delivery.Supported actors are those who have benefitted from the project either directly through Helvetas or indirectly through our implementing partners. This support can include capacity development, financial assistance, or in-kind contributions such as equipment, training, or materials. They are part of the primary stakeholders and actors important for the project to reach its goals. Consortium partners, service providers and third party collaborators are not included.

Read more about Partnership indicators in the Performance Indicator Handbook.

Related to Old Performance Indicator

MIG 534

Indicator Level Output

Disaggregation

Disaggregation

Type of Actor:

  • Civil society organisation

  • Private Sector

  • Public Sector

Measuring Unit

Civil society, public, or private actors that have been supported by Helvetas to enhance the effectiveness of their services to migrants, including forcibly displaced people and/or their home or host communities.

Examples of Actvities

  • Capacity Building for Service Providers: Conduct training programs to enhance the skills and knowledge of civil society, public, or private actors in providing effective services to migrants and forcibly displaced people.

  • Technical Assistance: Provide technical assistance to organizations and institutions to improve their service delivery systems and processes.

  • Resource Provision: Supply necessary resources, such as equipment, materials, and funding, to enhance the capacity of service providers.

  • Best Practices Workshops: Organize workshops to share best practices and successful strategies for serving migrants and displaced populations.

  • Service Coordination: Support initiatives that improve coordination among service providers to ensure comprehensive and integrated services for migrants and displaced people.

  • Policy Advocacy: Assist organizations in advocating for policies that enhance the effectiveness of services for migrants and displaced populations.

  • Monitoring and Evaluation Training: Train service providers on monitoring and evaluation techniques to assess and improve the quality of their services.

  • Digital Solutions: Develop and implement digital tools and platforms to enhance service delivery to migrants and displaced people.

  • Community Engagement: Facilitate community engagement activities to ensure that services are tailored to the specific needs and contexts of migrants and displaced populations.

  • Partnership Development: Foster partnerships between civil society, public, and private actors to leverage resources and expertise for better service delivery.

  • Legal Aid and Rights Awareness: Provide legal assistance and raise awareness about the rights of migrants and forcibly displaced people.

Data Collection

Data Source and Means of Verification
  • Project documents (training attendance lists, workshop reports, technical assistance records)

  • Records from supported organizations or institutions (if needed)

  • Surveys and interviews with supported actors (for feedback on quality and relevance)

Measuring Frecuency

Data should be collected continuously throughout the project, whenever activities are completed.

Data Collection Guidance

Register supported actors: Keep a clear record of each supported civil society, public, or private actor. Include details like their objectives, the activities they participated in, and the outcomes of those activities. Gather information through project reports, policy documents, and program records at each stage of the project.

If resources are available, carry out follow-up surveys or interviews with the supported actors to understand how the support has impacted their ability to enhance the effectiveness of their services to migrants, including forcibly displaced people and/or their home/host communities.

How to report

Reporting to Head Office is done annually. Report the total number of civil society, public, or private actors that received support from Helvetas to strenghten service delivery for migrants.


Each organisation is counted as one, do not count the number of members. If an organisation has several "divisions" and the support provided to these divisions are clearly separate, e.g. they contribute to different outcomes, then each division can be counted as one.

If an actor participates in multiple activities, they should only be counted once within one calendar year. If an actor received support in a previous calendar year and is receiving support in the current year, they should not be counted in both years. Only new actors should be reported every year 

This indicator does not include:

  • Service providers, such as trainers or consultants

  • Consortium partners, with whom we implement projects jointly

  • Third-party collaborators

For more information consult the institutional collaborators matrix

This guidance was prepared by HELVETAS ©
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